USERS are reporting that the British Airways website is down.
Reports started to come in at around 2pm on Thursday that the website was crashing.
Some passengers even claimed that they were unable to check in to their upcoming flights. However, BA has said passengers can check in at the airport.
Those trying to use the British Airways website are told: “There is currently no access to your account while we upgrade our system.”
A British Airways spokesperson told Sun Online Travel: “Our teams are working hard to resolve a technical issue that we’ve experienced this afternoon. We apologise for the inconvenience and thank our customers for their patience.”
Follow our British Airways live blog for more news and updates…
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What issues are people facing?
Many users are reporting issues with the website and app according to DownDetector.
Travellers trying to login to their account were told they were not able to due to upgrades on the system.
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Passengers take to social media to share fury
Maison said: “I”m trying to check in but both mobile app and main Web page state its not possible! It states you are very busy!”
Another said: “Can’t change my flight because the website is down. I asked if it’s not back up before my flight what happens and they tell me I will go down as a no show because I should have changed it two days ago?”
A third said they had been trying to “check in for hours” to no avail.
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‘No access’ error message
People trying to use the British Airways website are told: “There is currently no access to your account while we upgrade our system.”
A later response read: “We’re sorry but ba.com is very busy at the moment and couldn’t deal with your request. Please do try again – if it still doesn’t work, it may be better to try again at another time.”
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Reports of issues increasing
According to DownDetector, hundreds of people have reported an outage in the past hour.
People trying to use the British Airways website are told: “There is currently no access to your account while we upgrade our system.”
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British Airways website down
British Airways passengers have slammed the airline after the website and app went down.
Travellers trying to login to their account were told they were not able to due to upgrades on the system.
