The pandemic has left many people on furlough or out of work entirely.
It’s a devastating and thoroughly difficult situation to be in, but experts suggest it might be a good opportunity to retrain, especially as some skills are more in demand than others.
While certain sectors, like hospitality, have been harder hit by the pandemic, other industries are experiencing growth. So which are on the rise?
With the rapid shift to teleworking, coupled with an increase in cybercrime and fraud, Laura Trendall Morrison, founder of The GameChanger Consultancy says now is a great time to consider retraining for a career in cybersecurity, and in wider IT.
“As well as opportunities advertised with many major companies, many successful independent IT consultancies have actually begun trading in the pandemic, due to increased demand,” she explains. “Many organisations that were once bricks and mortar have also shifted their trading and processes online to mitigate, and in some cases, have opened new markets by doing this.”
2. Concierge and personal services
Trendall Morrison says the personal service industry involves anything that makes life easier and enhances the quality of lived experiences. Examples include signing up to a nutritional box service for the first time, or hiring an online personal trainer.
She explains: “With the increase of time spent at home, many people have invested in cleaners, or hired specialists in decluttering and re-organising the home into zones suitable to homeschool, relaxing and exercise.
“Households have seen time compressed, and working from home often means working longer hours whilst managing the demands of caring for others too.
“This has also seen demand for mental health and psychotherapeutic services increase for both adults and children. Essentially, it’s a good idea to look at training in personal services that can be delivered both on and offline.”
3. Construction, interiors and design
One of the first areas to bounce back on the easing of the first lockdown was the property market, says Trendall Morrison.
“With the continued concerns for the economy and financial insecurity in many industries, redundant spaces like shops and office buildings are likely to continue to be remodelled and repurposed with the changing landscape.
“Landlords will look to adapt property to more profitable revenue streams, and already we’re seeing the conversions of former department stores into co-living and co-working spaces.
She adds: “Trades like architectural design, through to building, plastering, electricians and plumbers will likely be in high demand.”
4. Customer service
Customer service is the support businesses offer to customers – both before and after they buy and use products or services
“Today, digital skills are in ever greater demand, and there is a growing number of covid-resilient roles across many industries,” says Michael Houlihan, CEO, of Generation UK. “With a surge in e-commerce and remote services resulting from the pandemic, vacancies in customer support have remained high and growing with over 20,000 new roles expected to be opened in 2021 alone.”
5. Remote software
If you’re working from home, chances are you’ve used Zoom to videoconference your colleagues, or Microsoft Teams to stay in touch. Remote work software has made it possible for many industries to operate from home, and while the future of traditional offices still hangs in the balance, remote work software will continue to be a major part of our lockdown lives.